DigiPix Us Store
DigiPix Us Gallery
DigiPix Us FAQs
DigiPix Us About Us
DigiPix Us



Home > Frequently Asked Questions >Shipping/Delivery

How much do I pay for shipping?

Standard Ground Shipping within the US is Free. We do ship Internationally but only rolled paper or canvas for a flat $50.00 fee.

< FAQ's Index | SHOP >

How long before I get my artwork?

After we receive your photo you will receive a proof via email within 2 to 3 business days, once you approve your proof we will print it and ship it which runs about 7 to 10 days so all in all about 1 - 2 weeks from start to finish but because this is a custom process individual delivery times may vary so if you need it by a certain date order early and certainly let us know you need it for a certain date. FYI - Paper prints ship faster because the canvas prints take longer to dry.

< FAQ's Index | SHOP >

Do you ship outside the U.S?

We do not ship stretched canvas outside the US but we do ship rolled paper or canvas Internationally for a flat $50.00 rate, we can allow extra canvas if you would like to have it stretched after you receive it.

< FAQ's Index | SHOP >

Do you do RUSH orders?

We consider anything that needs to be delivered within a week a Rush order. For Rush orders we charge a flat $55.00 fee and will have the artwork to you within a week from the day we receive your photo and provided you approve the proof in a timely manner. If we cannot get the artwork to you within the week we will refund the Rush charge.

< FAQ's Index | SHOP >

Can you ship a gift directly to the recepient?

Yes we can ship directly to the recipient – when you check out there will be a place to put the "ship to" address.

< FAQ's Index | SHOP >

What if my artwork arrives damaged?

All artwork is carefully packed and shipped if your artwork arrives damaged please notify us right away so we can begin the process of replacing the damaged artwork. Please save the packaging even if it is damaged.

< FAQ's Index | SHOP >